Policies
We value your trust in us with your nails. To ensure that you have the best experience, while also protecting our business, we adhere to the policies below.
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Our Guarantee
We will repair your nails of any chips or if extensions / dipping powder comes off.
The guarantee does not apply if your nails are damaged through no fault of ours.
If you need to activate the guarantee, please let us know immediately. We cannot honour the guarantee if your nail broke within the guarantee period, but you only notified us after the guarantee period is over
Gel Colour - 8 days
Acrylic, Dipping Powder, Polygel, Builder Gel, Apres Gel - 10 days
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Cancellation Policy
Please ensure you are on time for your appointment as a courtesy to the client that follows. If you are more than 10 mins late to your booking we may be need to reschedule or cut your service down depending on how busy we are.
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No shows will be charged $25. We are a small business and cannot sustain the cost of rostering and paying staff for appointments that do not show up.
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If you do not show up for your booking, we require a 50% deposit for your next appointment.
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If you do not show up 2 times at your booking, we require a 70% deposit for your next appointment.
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Vouchers
Vouchers expire 1 year after purchase. If you lose your voucher, we may choose to replace it. Vouchers are not redeemable for cash.
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